filters
state:
Show
city:
Show
product:
Show
On feb 14 2016 we ordered a tub from these people we paid the extra $99 for rush shipping . The website said if we choose the rush shipping the tub would ship in 1-5 days. On feb24 we called to inquire the tub had not shipped. After raising *** and finally calling the...
Read more
Anonymous
bought12

Did you ever receive the tub?

1.0
#801456
Reply to reviews
Purchased hot tub from Rec Direct in Fredericksburg. Stay away from this rip off company. Hot tub stopped working and broke down. Also jets came off too. Will not return calls and/or honor defective parts. Tried emailing and calling getting no response. Even...
Read more
1.0
I didn't like
  • Customer service and defective hot tub
#783814
Reply to reviews
I am willing to start a class action suit for breach of warranty. I have had to do all of the repairs required to this tub and it still does not work correctly. The ozone jet does not draw any suction from the tube that was factory installed. I am going to have to...
Read more
Anonymous
Anonymous

I'm in MA... are you suing them in NJ or Tennessee?

Anonymous
Anonymous

I'm in!

2.7
I liked
  • Price
I didn't like
  • Warranty service
  • Customer service
#750410
Reply to reviews
Show

Other Product Review

Price was good. Customer service & sales rep TERRIBLE & dishonest!! Would never buy from or recommend even though the price was good.
2.4
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
Imperial, California
#735638
Reply to reviews
I have to agree with these reviews.
Read more
Anonymous
Anonymous

This company doesn't send out all that is ordered so u got screwed the prices aren't so good when they leave a few items out. I had an order but forget it. I don't know what t...

1.0
Oak Grove, Oregon
#731146
Reply to reviews
It sounds good at first to pay half of what normal hotubs go for but, you get what you pay for. Stay clear of this company and there product.
Read more
Anonymous
Matt Reeves

My Daddy taught me to always go with the middle price when it comes to buying or fixing something.I bought the $5,000 Dr. Wellness Hot Tub and was glad I did. The only proble...

1.0
#730341
Reply to reviews
Show

Dr Wellness Hot Tub Review

rec direct sells dr wellness. The company and product is horrible. DONT BUY FROM THEM. They dont stand behind product and service is very poor at best.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#723416
Reply to reviews
I paid cash for my hot tub and was not called to see if I was satisfied or if I had questions. The company's reply to every question is "it's easy". Waterfall didn't work as well as 2 jets didn't work when it arrived. Yes it was brand new in the box. They are...
Read more
I didn't like
  • Customer service
#722219
Reply to reviews
Show

Other Product Review

DONT BUY FROM REC DIRECT HILLSBORO, OR. THE PRODUCT IS JUNK AND THE WARRANTY IS ALL SMOKE AND MIRRORS. WORST EXPERIENCE IN LIFE!!!! THIS IS FREE ADVISE THAT HAS COSTED ME TOO MUCH HASSLE
#718987
Reply to reviews
Show

Rec Direct Warranty Review

Terrible customer service Warrant coverage is nonexistent. Go with someone local. It's not worh the hassle.
1.1
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
Cave Spring, Virginia
#714706
Reply to reviews